FAQ | My Site

How should I place an order online?

Please follow these simple steps: Select your piece of Jewellery and 'Add to your Shopping Bag'. Click on 'Secure Checkout' if you have finalized your order, else 'Continue Shopping'. Enter your Email Address and Name on the Secure Checkout Screen and proceed for Billing and Shipping. Enter your shipping details and continue to the Payment Options. Select your Mode of Payment and Place the order. You will receive an order confirmation email to the e-mail you provided while placing your order.

Can I order by phone?

Sure.You can browse through our designs on the website and order your selected design by phone. Our customer Delight representative would help you place the order. Please contact them at 877849009

How do I check if my order is confirmed?

Once your order is placed and payment is made we will notify you about confirmation of order.

How soon will you ship my order?

Just place your order and leave the rest of it to us! We ship your orders within 3-14 days. Delivery time will depend on your location.

Does Sriya Jewellery ship products outside India?

Currently we ship only Pan-India.

How do I track my shipment?

We will mail you the tracking details and keep you updated about your shipment.

What are the delivery charges?

Our delivery charges are rupees 60 across all orders.

How do I pay for my orders?

Sriya Jewellery offers multiple methods to make payments for your order: Credit Card & Debit Card, Net Banking. All Credit/Debit card details remain confidential and private. Sriya Jewellery and our trusted payment gateways use SSL encryption technology to protect your card information.

Are prices on Sriya Jewellery subject to change?

Prices on Sriya Jewellery are subject to change without notice. Please expect to be charged the price for the Sriya Jewellery merchandise you buy as it is listed on the day of purchase.

Can I cancel my products after an order?

We understand that your purchase is based on your own choice and trust. Therefore, as we ensure gifting you the best in quality, we follow a no-return policy after order confirmation. Please check the product when it is being handed over to you. Products tampered while shipping cannot be returned or replaced.